Job-centered field OS
ServiceTech is the field app for small field service firms: managers schedule who goes where; techs carry the work order, photos, estimates, parts signals, on their phone — then send the day back to the office without a cloud login.
Freemium: create your first 12 work orders free (a dozen) on each device — enough real field work to get hooked, not just a sandbox demo. A subscription unlocks unlimited work-order creates. Existing free-tier jobs stay fully editable.
Sibling to Intrepid Marine (boat-owner toolkit). ServiceTech is for the service side of the dock — not vessel ownership.
Six tabs, one crew app
Service calls, insurance, warranty, emergency, and estimate-only planning visits with marine boat/customer fields.
Manager board: Created → Pending → Complete. Assign techs and schedule blocks from office iPad or Mac.
Specialty tools and gear on the van — not the customer’s stowage tree.
Condition & valuation and claim-oriented inspection records with real subsystems.
Share work-order packages via Messages, Mail, AirDrop, or Files — no proprietary chat network.
Field weather radar, firm profile, freemium / subscription, help and legal links.
Who it’s for
| Mobile marine tech | Electronics, electrical, mechanical service at the dock or yard. |
|---|---|
| Small multi-tech firm | Manager assigns on iPad; techs execute on iPhone. |
| Surveyor + service | Survey steps and service calls in one product. |
| Contractor handoff | Receive assignments from a lead tech via share sheet. |
Key messages
- Assign on Mac or iPad, execute on iPhone — one Catalyst-capable app; schedule with who / what / where.
- Work orders by text or AirDrop — standard Apple share, no new chat app.
- Workflow types that match the business — insurance, deposit, cancel, referral, handoff, abandoned, emergency, estimate.
- Estimates without red gates — planning visits capture objective, prelim exam, and damage scope without field completion documentation.
- Project costs on the job — expenses, parts, labor, service lines with running totals.
- Dictation-first notes — hands free on the dock.
Versus generic field-service software
| Typical “generic FSM” | ServiceTech |
|---|---|
| Cloud seat licenses first | On-device + file exchange first |
| Generic job tickets | Site / address / claim fields |
| Separate survey app | Survey steps in the same product |
| Per-seat complexity | 12 free work orders to try the workflow |
Try a contractor before you hire them
Free-tier tickets are a vetting process — not just a software demo. Workflow enforcement (documentation score + gates) shows candidate or fail so you avoid hiring or retaining someone who is not productive.
- Share a work-order package with appointment, address, and one line of expectations
- Worker path: open attachment → I’m here → Progress / Photo+ / Delay / Blocked → docs gates → Leaving → complete
- Red blockers + docs score = objective pass/fail — not an interview guess
- Field return same day (or silence) tells you more than a resume
Get started
- Download ServiceTech from the App Store
- Create a firm profile under More
- Assign the first work order from Schedule
- AirDrop or Message the package to a tech
Support & training → Full features →